Troubleshooting


Card Printer Tips & Tricks

Stuck in a bind and need a quick fix? J. O’Brien’s technical support team would like to promote a source for our clients to provide self-help diagnosis prior to a call. This will help save precious time and decrease the cost of any paid phone support or on-site service. For the small issues that arise or questions about maintenance, one of our Printer Technical Services Team may point you to the official manufacturers user guide. These guides go over the most common errors and provide insight on how each card printer operates and needs to be maintained.

As we strive to provide value to our clients we have compiled the following resources below. In the event of an emergency always feel free to call or email our certified technicians for swift service, and remember the first fifteen minutes of phone support is always free!

Legacy Card Printers

Have a legacy or discontinued card printer? Contact a Printer Technical Services Team Member to see if any documentation is still available. We would be happy to discuss any current Trade-In programs that are available to bring your ID badging program up-to-date with the current card printer technology available.

 


HID Fargo Card Printers

Fargo C50 Card Printers

The Fargo C50 standard warranty program is 2 years after the purchase date.
The Fargo C50 is capable of direct to card, single sided printing. This printer is designed for low volume printing needs and is available with USB connection standard (Only).
Extended warranties and Trade-In programs are available upon request. Call (877) 379-8844 to check availability on a J. O’Brien loaner printer.

FARGO DTC1250E CARD PRINTERS

The Fargo DTC1250e standard warranty program is 3-years after the purchase date.
The Fargo DTC1250e is capable of direct to card, single or dual sided printing. The printer cannot be field upgraded from single to dual sided. The Fargo DTC1250e is designed for low to mid volume printing need and is available with USB and Ethernet connection ports standard. Additional options include Wifi module, Magnetic stripe (ISO) and smart card encoding (Mifare Desfire, Contact Smart). The magnetic encoding module is field upgradable. The DTC1250e has the ability to utilize, not only Color, but Mono-Chrome, Half-Panel, and Metallic ribbons.
Extended warranties and Trade-In programs are available upon request. Call (877) 379-8844 to check availability on a J. O’Brien loaner printer.


FARGO DTC4250E CARD PRINTERS

The Fargo DTC4250e standard warranty program is 3 years after the purchase date.
The Fargo DTC4250e is capable of direct to card, single or dual sided printing. The printer is designed for low to high printing volume. It offers high securtiy applications as well. The DTC4250e features USB and Ethernet connection ports standard. Additional options include, Wifi Module, Field upgradable dual-sided module, Magnetic stripe (ISO) and smart card encoding (Mifare Desfire, iClass).
Extended warranties and Trade-In programs are available upon request. Call (877) 379-8844 to check availability on a J. O’Brien loaner printer.

 


Fargo DTC4500e Card Printers

THE FARGO DTC4500E STANDARD WARRANTY PROGRAM IS 3 YEARS AFTER THE PURCHASE DATE.
The Fargo DTC4250e is capable of direct to card, single or dual sided printing. The printer is designed for low to high printing volume. It offers high securtiy applications as well. The DTC4250e features USB and Ethernet connection ports standard. Additional options include, Wifi Module, Field upgradable dual-sided module, Magnetic stripe (ISO) and smart card encoding (Mifare Desfire, iClass).
Extended warranties and Trade-In programs are available upon request. Call (877) 379-8844 to check availability on a J. O’Brien loaner printer.

 


Fargo HDP5000 Card Printers

The Fargo HDP5000 standard warranty period is 3-years after the purchase date. Lifetime Print-Heard warranty.
The Fargo HDP5000 is capable of Reverse Transfer, single or dual sided, printing. The printer to designed for low to high volume, “Edge to Edge” High definition printing. It provides excellent quality imaging at 600dpi resolution. The HDP5000 has many high security features such as, locking mechanisms and “Security Resin SCrambling”. USB and Ethernet ports are standard. Some additional options include, Wifi module, Dual-sided module, Laminating Module (single or dual-sided), Magnetic stripe (ISO) and Smart card (iClass, Mifare, HID prox) encoding.
Extended warranties and Trade-In programs are available upon request. Call (877) 379-8844 to check availability on a J. O’Brien loaner printer.

  


Fargo HDP8500 Card Printers

THE FARGO HDP8500 STANDARD WARRANTY PERIOD IS 3-YEARS AFTER THE PURCHASE DATE. LIFETIME PRINT-HEARD WARRANTY.
The Fargo HDP8500 is capable of Reverse Transfer, dual sided, printing. The printer is designed for industrial high volume, “Edge to Edge” High Def printing. It provided excellent quality imaging at 600dpi resolution. The HDP85000 has many high security features, such as, Full metal casing, data encryption, electronic solenoid locking mechanism, touch screen passcodes, “Security Resin Scrambling”.
Extended warranties and Trade-In programs are available upon request. Call (877) 379-8844 to check availability on a J. O’Brien loaner printer.

 


Datacard Card Printers

Datacard SD160 Card Printers

The Datacard SD160 standard warranty program is 2 years after the purchase date.
The Datacard SD160 is capable of direct to card single sided printing. This printer is designed for low volume printing needs and is available with standard options such as USB connectivity and Barcode printing.
Extended warranties and Trade-In programs are available upon request. Call (877) 379-8844 to check availability on a J. O’Brien loaner printer.

 

 


DATACARD SD260 CARD PRINTERS

The Datacard SD260 standard warranty program is 2 years after the purchase date.
The Datacard SD260 is capable of direct to card, single sided printing. This printer is designed for low to mid volume printing needs and is available withoptions such as USB connectivity standard, Barcode printing, Magnetic Stripe encoding, Smart card Personalization, and an Extended 100-card output hopper.
Extended warranties and Trade-In programs are available upon request. Call (877) 379-8844 to check availability on a J. O’Brien loaner printer.

 


Datacard SD360 Card Printers

The Datacard SD360 standard warranty program is 2 years after the purchase date.
The Datacard SD360 is capable of direct to card, single or dual sided printing. This printer is designed for low to mid volume printing needs and is available with options such as USB and Ethernet connectivity standard, Magnetic stripe encoding, Extended 200 card input hopper, and extended 100 card output hopper.
Extended warranties and Trade-In programs are available upon request. Call (877) 379-8844 to check availability on a J. O’Brien loaner printer.

 


Datacard SD460 Card Printers

The Datacard SD460 standard warranty program is 2 years after the purchase date.
The Datacard SD460 is capable of direct to card, single or dual sided printing. This printer is designed for mid to high volume printing needs and is available with options such as USB and Ethernet connectivity Standard, Magnetic Stripe encoding, Smart Card Encoding, Laminating module (Single or Dual-sided), Tactile impression, Automatic Card Flattening.
Extended warranties and Trade-In programs are available upon request. Call (877) 379-8844 to check availability on a J. O’Brien loaner printer.

Datacard CD800 Card Printers

The Datacard CD800 standard warranty program is 30-months after the purchase date.
The Datacard CD800 is capable of direct to card, single or dual sided printing. The printer is designed for Industrial high volume printing needs. It is available with options such as USB and Ethernet connectivity standard, Magnetic stripe encoding, Smart Card Encoding, Laminating module (Single or Dual sided), Tactile impression, automatic card flattening.
Extended warranties and Trade-In programs are available upon request. Call (877) 379-8844 to check availability on a J. O’Brien loaner printer.

Datacard CD800LAM Card Printers

The Datacard SD460 standard warranty program is 2 years after the purchase date.
The Datacard SD460 is capable of direct to card, single or dual sided printing. This printer is designed for mid to high volume printing needs and is available with options such as USB and Ethernet connectivity Standard, Magnetic Stripe encoding, Smart Card Encoding, Laminating module (Single or Dual-sided), Tactile impression, Automatic Card Flattening.
Extended warranties and Trade-In programs are available upon request. Call (877) 379-8844 to check availability on a J. O’Brien loaner printer.

Zebra Card Printers

Zebra ZXP1 Card Printers

The Zebra ZXP 1 standard warranty program is 2 years after the purchase date.
The Zebra ZXP 1 is capable of direct to card single sided printing. This printer is designed for low volume printing needs and is available with options such as USB and Ethernet connectivity standard, Magnetic strip encoding, barcode printing
Extended warranties and Trade-In programs are available upon request. Call (877) 379-8844 to check availability on a J. O’Brien loaner printer.

Zebra ZXP3 Card Printers

The Zebra ZXP 3 standard warranty program is 2 years after the purchase date.
The Zebra ZXP 3 is capable of direct to card single or dual sided printing. This printer is designed for low to mid volume printing needs and is available with options such as USB and Ethernet connectivity standard, Magnetic Strip encoding, and Smart card contact encoder.
Extended warranties and Trade-In programs are available upon request. Call (877) 379-8844 to check availability on a J. O’Brien loaner printer.

Zebra ZXP7 Card Printers

The Zebra ZXP 7 standard warranty program is 2 years after the purchase date.
The Zebra ZXP 7 is capable of direct to card single or dual sided printing. This printer is designed for mid to high volume printing needs and is available with options such as USB and Ethernet connectivity standard, Magnetic stripe encoder, Contact and Contactless Encoder, Single/dual Lamination Module, and wireless Wi-Fi connectivity.
Extended warranties and Trade-In programs are available upon request. Call (877) 379-8844 to check availability on a J. O’Brien loaner printer.

Zebra ZXP8 Card Printers

The Zebra ZXP 8 standard warranty program is 2 years after the purchase date.
The Zebra ZXP 8 is capable of retransfer (HD + over the edge) single or dual sided printing. This printer is designed for mid to high volume printing needs and is available with options such as USB and Ethernet connectivity standard, Magnetic stripe encoder, Contact and Contactless Encoder, Single/dual Lamination Module, and High Security Application with Lockable enclosure, and wireless Wi-Fi connectivity.
Extended warranties and Trade-In programs are available upon request. Call (877) 379-8844 to check availability on a J. O’Brien loaner printer.