Services


Technology Leadership, Business Understanding & Experience You Can Trust

J. O’Brien’s technical services team has a proven track record of providing industry leading ID card printer service and repair. In addition, we offer the following comprehensive security management solutions. Contact a technical service specialist for additional information (877) 379-8844.

J OBrien On-Site Card Printer DemoOn-site Card Printer Demonstration

Thinking about purchasing an ID card System? Our factory certified technicians have been trained to perform on-site or virtual product demonstrations. If you are within our service radius* our professional team will provide a product overview for you and your staff. We have the tools to perform a brief overview of both hardware and software, followed by a question and answer secession for decision makers and security staff. Contact a technical service specialist (877) 379-8844 to schedule your FREE appointment today. If you are outside of our service radius we will work with any virtual conferencing system to provide you with the knowledge you need. Our goal is to help your company before, during and after any sale.

*Our On-Site maintenance and repair service is available within a 50mile radius of our headquarters in Springfield, New Jersey. Special arrangements can be accommodated, contact us for additional information (877) 379-8844.

 


Security ID Badge System InstallID System Installation and Integration

Are you new to ID card issuance? We will provide on-site or virtual support to install your new ID card printer, Software, and accessories. Call today to request a dedicated tech that will make the setup of your new production equipment a breeze. Our goal is to provide the expertise to ensure you are up and running as soon as possible. If you are outside of our service radius we will work with any virtual conferencing system to provide you with the knowledge you need. Our goal is to help your company before, during and after any sale.

 

 


Card Printer On-Site and Virtual TrainingOn- Site and Virtual Training

Have multiple shifts or badge issuance locations? Our professional technicians will provide on-site or virtual training seminars to ensure your employees are up to speed. We will go over the tips and tricks to issue and maintain the ID badging systems we sell. A solid foundation of knowledge for your employees will ensure proper operation and care for your investment. If you are outside of our service radius we will work with any virtual conferencing system to provide you with the knowledge you need. Our goal is to help your company before, during and after any sale.

 


Access Card or ID Badge Design

Need some creative help? The J. O’Brien technical services team can do more than turn a wrench. Let us help with the creative process of producing a functional and appealing ID card design. Our technical services team can work with your company to provide you with a template you will be satisfied with. Call today to discuss how we can help you enhance your brand strategy.

 

 


Custom Printed Cards

Don’t have a dual –sided card printer? No Problem. J. O’Brien currently works with many clients to provide custom printed information on the access cards or other print media they currently purchase from us. This process will save on the cost of hardware upgrades, ribbon usage and manpower to print safety contact information on the back of employee ID cards. We will work with you to provide a product that will streamline your in house card production. Call one of our technical service specialists today to discuss implementing this service (877) 379-8844.

 


ID Card Printer Loaner and Rental ProgramsID Card Printer Loaner & Rental Programs

J.O’Brien is proud to offer the option for a client to loan an ID card printer in the event their system is down. We understand the urgency to remain up and running when a machine is not operational. Please ask our techs about the terms regarding loaner equipment. They will be happy to provide a custom quotation and loaner agreement in the event you need to take advantage of this service.

 

 


Access Card and ID Badge Issuance ProgramsAccess Card & ID Badge Issuance Programs

Want to issue an ID card to your employees, students, etc. but do not have a system to produce them? We can work with you to design and produce your cards at our facility or at yours. We have the personnel and equipment necessary to produce video grade professional identification cards. This service is especially useful when starting a new school year, semester or when you expect an abnormal volume of employee onboarding. Call today to discuss your needs and how we can meet your specifications (877) 379-8844.

 


Re-Badging Projects

J. O’Brien understands the challenges and costs associated with a corporate re branding. For a typical business, producing new employee badges due to an upgrade in card technology or updating branding can be a hassle. Let us help you design, produce, and distribute new ID cards in a fraction of the time and cost associated with producing them on your own.

 


Visitor Management Security ServicesVisitor Management

The Technicians at J. O’Brien are also concerned about the safety and security of the visitors to your building or facility. We can design a program to catalog and manage how you process the visitors at your location. This service could limit your liability by screening and cataloging the people who enter your workplace, campus, hospital, or corporate facility. Our technical services team will work alongside our sales staff to ensure you have an efficient system in place to handle all volumes regarding visitation. We currently sell and support the best visitor management software in the business. Call today to discuss how we can help keep your visitors and employees safe (877) 379-8844.